Welcome to Tinctoria. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.
1. General
This website is owned and operated by Tinctoria. Throughout the site, the terms “we”, “us”, and “our” refer to Tinctoria. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these terms.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Availability
All products are subject to availability. As our garments are produced in small batches and handcrafted using natural dyes, slight variations in color and print may occur. These variations are not defects but a part of the natural dyeing process.
We reserve the right to discontinue or modify products without notice.
3. Pricing & Payments
All prices listed on our website are in INR and inclusive of applicable taxes unless otherwise stated. We reserve the right to change pricing at any time.
Payments must be made through the approved payment methods available on our website. Orders will be processed only after successful payment confirmation.
4. Order Confirmation
Once an order is placed, you will receive a confirmation email. Tinctoria reserves the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
5. Shipping & Delivery
We aim to process and ship orders within the timeframe mentioned on our website. Delivery timelines may vary depending on location and courier services.
Tinctoria is not responsible for delays caused by unforeseen circumstances, natural events, or courier-related issues.
6. Returns & Exchanges
Due to the handcrafted and small-batch nature of our garments, returns and exchanges are subject to our Return Policy.
Products must be returned unused, unwashed, and in original condition with tags intact. Customized or made-to-order pieces may not be eligible for return unless defective.
7. Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the intellectual property of Tinctoria and may not be reproduced or used without prior written consent.
8. Limitation of Liability
Tinctoria shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
Email: tinctoriaofficial@gmail.com
Phone: +91 8237843685
