At Tinctoria, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party gateways)
Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and browsing behavior
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate order confirmations and updates
- Respond to inquiries and customer service requests
- Improve our website and user experience
- Send promotional emails (only if you opt in)
We do not sell, rent, or trade your personal information to third parties.
3. Payment Information
All payments are processed through secure third-party payment gateways. Tinctoria does not store your complete credit/debit card details on our servers.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
You may disable cookies through your browser settings, but some features of the site may not function properly.
5. Third-Party Services
We may use third-party services such as payment gateways, shipping partners, analytics tools, and marketing platforms. These providers have their own privacy policies governing how they handle your information.
6. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Changes to This Policy
Tinctoria reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Email: tinctoriaofficial@gmail.com
Phone: +91 8237843685
